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Privacy policy

What data Rivokey keeps, why, and your rights. Last updated: 2026年11月8日.

Data we keep

Account: name, email, phone (WhatsApp), password (encrypted, never readable), Google or Telegram account if you use it to sign in.

Purchases and top-ups: products, amounts, information entered for a service (IMEI, player ID…), transfer receipts.

Technical: IP address (security, and country to show your currency), chosen language, currency and time zone.

Why

To deliver your orders, manage your balance, help you on WhatsApp or Telegram, and protect the store against fraud.

Sharing

We never sell your data. Our suppliers only receive the information needed for delivery (for example the IMEI for a check).

The country of your IP address is read from a database installed on our server (IP Geolocation by DB-IP): your IP is not sent to any outside service for this.

Cookies

Only necessary cookies: login session, language, currency, time zone and theme. No advertising, no tracking.

Retention and security

Account data is kept while the account exists; purchase history is kept for accounting. Passwords are encrypted and the site uses a secure connection (HTTPS).

Your rights

You can ask for a copy, a correction or the deletion of your data at support@rivokey.com or on WhatsApp. Any remaining balance is lost if the account is deleted.