Privacy policy
What data Rivokey keeps, why, and your rights. Last updated: 8. November 2026.
Data we keep
Account: name, email, phone (WhatsApp), password (encrypted, never readable), Google or Telegram account if you use it to sign in.
Purchases and top-ups: products, amounts, information entered for a service (IMEI, player ID…), transfer receipts.
Technical: IP address (security, and country to show your currency), chosen language, currency and time zone.
Why
To deliver your orders, manage your balance, help you on WhatsApp or Telegram, and protect the store against fraud.
Sharing
We never sell your data. Our suppliers only receive the information needed for delivery (for example the IMEI for a check).
The country of your IP address is read from a database installed on our server (IP Geolocation by DB-IP): your IP is not sent to any outside service for this.
Cookies
Only necessary cookies: login session, language, currency, time zone and theme. No advertising, no tracking.
Retention and security
Account data is kept while the account exists; purchase history is kept for accounting. Passwords are encrypted and the site uses a secure connection (HTTPS).
Your rights
You can ask for a copy, a correction or the deletion of your data at support@rivokey.com or on WhatsApp. Any remaining balance is lost if the account is deleted.